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Desktop

Handling SSL errors like "unable to find valid certification path to requested target"

FolderSync Desktop uses an application specific trust store. This can cause issues on networks with SSL inspection. For FolderSync Desktop to work on such networks you would need to add your networks custom root CA to the applications trust store. If you are an end user, you can get the custom root CA certificate for your organization from your administrator.

Adding the CA can be done using command: 

keytool -import -trustcacerts -alias customrootca -file customrootca.der -keystore <path to FolderSync Desktop cacerts>

To convert a .crt certificate to DER format, use the command: 

openssl x509 -in <filename.pem> -inform pem -out <filename.der> -outform der

The cacerts file for FolderSync Desktop can typically be found here:

OS Path
Windows C:\Program Files\WindowsApps\FoldersyncDesktop_1.1.0.0_x64__6t9j0n6a0fbtj\lib\cacerts
MacOs /Applications/FolderSync Desktop.app/Contents/runtime/Contents/Home/lib/security/cacerts
Linux (Ubuntu deb) /usr/lib/tacit-dynamics-aps/foldersync-desktop/lib/runtime/lib/security/cacerts

I want to delete any FolderSync create files

If you want to do a clean install or completely remove all Foldersync files, these are the locations where FolderSync Desktop puts settings and files.

Settings location

  • MacOS: /Users/{user}/Library/Preferences/dk.tacit.desktop.plist
  • Linux: /home/{user}/.java/.userPrefs/dk/tacit/desktop/foldersync/prefs.xml
  • Windows: HKEY_CURRENT_USER\Software\JavaSoft\Prefs\dk\tacit\desktop (Windows registry)

Files location (logs, database etc.)

  • MacOS : /Users/{user}/Library/Application Support/Foldersync
  • Linux : /home/{user}/.foldersync
  • Windows: C:\Users{user}\AppData\Local\Packages\FoldersyncDesktop_6t9j0n6a0fbtj (MSIX installed)
  • Windows: C:\Users{user}\AppData\Local\FolderSync (ZIP installed)